Summer Camp Councilor/Flight Crew

CBHC Summer Flight Crew are responsible for the overall guest experience, and ensure all aspects of the experience meet or exceed guest expectations (service, security, cleanliness, etc.). Flight Crew are progressively trained in all operational areas of CBHC and are assigned an area of work daily, with the expectation of cross-over and support for all team members. CBHC Summer Flight Crew will assist in the administration, delivery and monitoring/care of children during CBHC Summer Camps and other programming.

This a summer job, subject to approved funding. You must be a student and under the age of 30 to be eligible. Anticipated start date is late June with employment for 8-12 weeks.

You must be a Canadian citizen or permanent resident.

Responsibilities

  • Conducts Summer Camp programming. Monitors and cares for children’s needs following CBHC health & safety protocols.
  • Actively greets and engages with all guests, in person and on the phone.
  • Conducts the Start Up and Shut Down procedures on the floor, turning on/off lights and exhibits.
  • Conducts display and building maintenance check as per procedure and submits report to Management. Advises the Curator and/or the Executive Director Immediately of maintenance issues that could negatively impact the guest experience and/or employee or guest health and safety.
  • Manages movie schedule and greets guests attending the movies.
  • General maintenance of the building grounds, exhibits and gift shop, including weeding, garbage disposal, wiping down exhibits and gift shop displays, sweeping/mopping floor, cleaning washrooms, minor maintenance repairs, etc.
  • Maintains general knowledge of displays to be able to answer visitor questions.
  • May be trained to conduct tours.
  • Complies with all health and safety policies and maintains knowledge of emergency procedures. Maintains security of building.
  • Maintains knowledge of events, products and gift shop in order to advise and sell to visitors.
  • Processes guest transactions and conducts cash balancing at end of shift.
  • Assists with events and fundraising events, as directed, including setup and tear down of tables, chairs, staging and more.
  • Prepares and serves snacks and beverages for Café.
  • Other duties as assigned.

Requirements

  • Is a University student and plans to return to studies in September 2025. International students are ineligible.
  • Experience in retail, sales or customer service environment.
  • Experience working with children as a camp counsellor, educator or instructor is an asset.
  • Excellent interpersonal and customer service skills.
  • Strong written and verbal communication skills.
  • Proven self-starter capable of working in a team and independently.
  • Demonstrated innovation and creativity in solving challenges.
  • Good attention to detail and ability to adhere to policies and procedures.
  • Demonstrated use of good judgment in challenging situations.
  • Ability to successfully pass Vulnerable Populations checks.

This is a full-time paid position supported by Canada Summer Jobs

Vacation is paid as per the Employment Standards Act.

Hours of Work are set by the supervisor and can include evenings and weekends.

Application Deadline: April 18, 2025
Wage: $17.20/hr

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