Summer Collections Assistant

CBHC Summer Collections Assistant is responsible for supporting the management of the CBHC Permanent Collection and forthe overall guest experience. They ensure that all aspects of the experience meet or exceed guest expectations (service, security, cleanliness, etc.). The Summer Collections Assistant is a member of the CBHC Flight Crew. Flight Crew are progressively trained in all operational areas of CBHC and are assigned an area of work daily, with the expectation of cross-over and support for all team members.

This a summer job, subject to approved funding. You must be a student and under the age of 30 to be eligible. Anticipated start date is late June with employment for 8-12 weeks.

Responsibilities

Handles collections items according to care and handling guidelines.
Creates and updates records in the collections database according to CBHC policies and procedures
Digitizes archive materials and records them as per CBHC policies and procedures.
Updates and organizes paper records according to CBHC policies and procedures.
Actively greets and engages with all guests, in person and on the phone.
Conducts the Start Up and Shut Down procedures on the floor, turning on/off lights and exhibits.
Conducts display and building maintenance check as per procedure and submits report to Management. Advises the Curator and/or the Executive Director Immediately of maintenance issues that could negatively impact the guest experience and/or employee or guest health and safety.
Manages movie schedule and greets guests attending the movies.
General maintenance of the building grounds, exhibits and gift shop, including weeding, garbage disposal, wiping down exhibits and gift shop displays, sweeping/mopping floor, cleaning washrooms, minor maintenance repairs, etc.
Maintains general knowledge of displays to be able to answer visitor questions.
May be trained to conduct tours.
Complies with all health and safety policies and maintains knowledge of emergency procedures. Maintains security of building.
Maintains knowledge of events, products and gift shop in order to advise and sell to visitors.
Processes guest transactions and conducts cash balancing at end of shift.
Assists with events and fundraising events, as directed, including setup and tear down of tables, chairs, staging and more.
Prepares and serves snacks and beverages for Café.
Other duties as assigned.

Requirements

Excellent interpersonal and customer service skills.
Strong written and verbal communication skills.
Strong computer skills, previous experience using a database would be an asset.
Proven self-starter capable of working in a team and independently.
Demonstrated innovation and creativity in solving challenges.
Excellent attention to detail and ability to adhere to policies and procedures.
Demonstrated use of good judgement in challenging situations.
Ability to lift up to 40lbs.
Current Police and Judicial Matters check.

This is a full-time paid position supported by Canada Summer Jobs

Vacation is paid as per the Employment Standards Act.

Hours of Work are set by the supervisor and can include evenings and weekends.

Application Deadline: April 18, 2025

Wage: $17.20/hr

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