General Manager

Join Our Team as General Manager at the Canadian Bushplane Heritage Centre

Summary

The General Manager has the senior management role responsible for leading and administering all aspects of the operations of CBHC under the authority of the Director, and in accordance with established policies and procedures. You will work closely with the Board and its committees to provide the necessary leadership to staff and volunteers to:

monitor and implement business plans
develop and deliver our marketing and fundraising efforts
prepare, monitor and adjust annual budgets and work plans
maintain and manage the capital assets and human resources of the organization.

Responsibilities and Duties

Lead and direct the overall operations and services of the organization; prepare, monitor, and adjust annual budgets and work plans, control costs, provide overall leadership and supervision to CBHC personnel, maintain all capital assets of the organization and function in accordance with established CBCH policies and procedures, relevant government legislation, policies, and regulatory authorities. Ensure the development, implementation and monitoring of operational plans for funding, marketing, training, performance evaluations and any other activities that may be identified.
With the guidance and coordination of the Director and through a developed professional network of local, governmental and other funding body contacts, ensure that the fundraising program is delivered to maintain the financial sustainability of the organization. Establish a financial program to track the development, progress and timely approval of grant and funding applications through governmental, special, educational, and operational programs, funding agencies, endowments, donations, and local/corporate fundraising programs.
Foster a collaborative, communicative, safe and positive work environment for all staff and volunteers. Lead hiring, training and performance management of Managers and assigned Coordinators. Provide leadership and oversight to Managers, ensuring that they are holding their teams accountable and conducting hiring, training and performance management as per established Human Resource and Health and Safety Procedures.
Ensure appropriate inventory control and that all business functions are conducted in accordance with commonly accepted business practices. Ensure that all museum functions are appropriate for the care and preservation of artifacts.
Promote and advocate the CBHC and its programs to the media and to the general public; lead all marketing, public relations, sales, membership, and volunteer development plans and strategies to achieve the goals outlined in the strategic plan, annual budget and business plan.
Develop and maintain professional liaison with all levels of government, other funding bodies, tourism, marketing, education and community partners, members, donors, volunteers, and customers. Prepare, research, and administer program, facility, and grant applications, to meet the financial objectives, while ensuring they are appropriate for CBHC operations and objectives.
Report weekly to the Director and monthly to the Board of Directors with financial, budget, and operational information, showing progress towards stated goals.
Participate in all meetings of the Board of Directors and its committees.
Observe all legislative corporate safety procedures and CBHC policies and procedures.
Other duties, as may be assigned by the Director or Board of Directors.

Knowledge, Experience and Skills Required

Minimum 5 years experience in a management role, with demonstrated success in implementing and monitoring an operational work plan (business plan), budget and cost controls.
Post-secondary education in Business, Administration or a related field.
Demonstrated ability to assess business results compared to plan, and identify and explain variances and adjust plans accordingly.
Demonstrated human resource leadership and management experience, including the hiring and management of personnel volunteers.
Demonstrated ability to motivate personnel and volunteers through leadership in hiring, training, evaluating and coaching staff and volunteers to provide excellent teamwork, customer service and improved productivity.
Demonstrated ability to exercise due diligence and implement effective risk management techniques.
Proficiency in Microsoft Office and SharePoint.
Tourism marketing and facility management knowledge and experience. Previous experience in a museum or not-for-profit organization is an asset.
Ability to exercise due diligence and implement effective risk management techniques.
Demonstrated prudent and appropriate human resource experience in the management and training of staff and volunteers.
Skills and leadership in training and coaching to motivate and retain staff and volunteers.
Demonstrated innovation and creativity in solving challenges.
Demonstrated ability to develop and maintain relationships with partners, business contacts, government agencies and funding agencies.
Above average written and verbal communication skills.
Must be able to obtain a Vulnerable Sectors Check.

Job Specifications

This is a full-time position with a salary based upon qualification and experience.
Hours of Work is based on individual putting in whatever time is necessary to do the job (an anticipated 37.5 hours per week). Most time is expected to be on-site. Occasional weekends and evenings may be required. The ability to attend to the facility in emergency situations is necessary.
Three weeks paid vacation.
Health, dental and disability benefits after six months.

Deadline for application is September 7, 2025.

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