Casual Event Staff

Summary

Casual Event Staff are responsible for the overall guest experience and ensure all aspects of the experience meet or exceed guest expectations (service, cleanliness, security, etc.). Duties may be assigned before events but may also change during the event.  

Responsibilities and Duties

  • Actively greets and engages with all guests, in person and on the phone. 
  • Set up and take down of events including but not limited to: Infrastructure, buffet, dishes, linens, kitchen, bar or any other assigned setup duty.  
  • Service and handling of food. Done in accordance with all health and safety laws and rules. Clearing tables after dinner service. 
  • Use of Point Of Sale (POS) for sales of food and beverage. 
  • Processes guest transactions and conducts cash balancing at end of shift. 
  • Restocking fridges and restocking products to the appropriate storage locations.  
  • Cleaning dishes, tables, floors and kitchen as needed throughout the night.  
  • Facility Cleaning includes, but not limited to, bathrooms, Sweeping and mopping of floors as needed, Cleaning the event area after events.  
  • Doing laundry as needed. Folding laundry. Putting Laundry away in the appropriate location. 
  • Complies with all health and safety policies and maintain knowledge of emergency procedures. Maintains security of building. 
  • Maintains knowledge of specials and products in the canteen or bar in order to advise and sell to visitors.
  • Other duties as assigned 

Job Specifications

  • Experience in food & beverage, retail, sales or customer service environment. 
  • Excellent interpersonal and customer service skills. 
  • Strong written and verbal communication skills. 
  • Proven self-starter who can work in a team and independently. 
  • Demonstrated innovation and creativity in solving challenges. 
  • Good attention to detail and ability to adhere to policies and procedures. 
  • Smart Serve certifications and Safe Food Handlers Certificate, an asset. 

This is a casual to part time position.  

Vacation is paid as per the Employment Standards Act.  

Hours of Work are set by the supervisor and can include evenings and weekends.

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